Menu

header photo

Frequently Asked Questions

Can we get a refund for bookings?

All bookers are subject to Hotel Terms and Conditions. There is no refund after booking. Bookers can modify their stay night(s).

Can i transfer my booking?

Yes. You may transfer your booking by booking under different name.

How is jbphotel.com different from say Agoda, Booking.com etc?

Jbphotel.com is unique as compare to Online Travel Agent (OTA) because we are selling our accommodation booking by Daily, Short Term Rental (STR) or Long Term Rent (LTR). It mean that a booker can choose to book either daily or longer say 365 nights or more to achieve better rates.

Jbphotel.com shall only collect one month booking from booker and the balance will be payable to Landlords directly. Know your client (KYC) will be screen before LTR bookers are accepted by Landlords. Landlords shall have absolute discretion to accept or reject any bookers. Bookers will be allocated to other property by searching at jbphotel.com

What is Privilege Club benefits?

Jbphotel.com offers to all Privilege Club members special rates, services and terms of usage. All prepaid are guaranteed by MSIG Insurance. Privilege Club members can choose to book any accommodation at anytime without expiry date. Bookings can be transferable to different name and etc.  

How agents commission is paid?

All agents commission shall be paid directly through JEFFREY BRANDON Virtual Mastercard internationally.  

Is jbphotel.com a Networking Marketing or MLM company?

No. Professionals are not allowed to conduct Network Marketing or MLM system.

Jbphotel.com c/o Jeffrey Brandon Property E(3)1783 is a professional real estate company which registered in Malaysia under The Board of Valuers, Appraisers, Estate Agents and Property Managers (BOVEAP) that diversify into Hospitality business which consist of Online Accommodation Booking and Hotel Management.

Accommodation leasing business is part of real estate agency business which consist of Sale, Leasing and Property Consultation. Therefore, all our appointed agents are qualified real estate negotiators. Our negotiators can refer another qualified negotiators to join our company through referral system. Therefore our negotiators are paid on commission by sale performances.


Customer Support :

Can't get any answer above?

No worries, Please contact us below :

Contact :

Tel : +6 (019) 3337276 or WHATSAPP

Skype/Wechat/Line ID : jeffrey191919

Enquiry :

Enquiry : jbphotel@gmail.com

Customer Service : jbp.cus1@gmail.com

Reservation dept : jbp.reservation1@gmail.com